Our services cover all phases of a project: as consultants, we support our clients during all phases of a project: from analysis, strategy, concept, procurement, implementation of a system to subsequent operational optimization. With our scientific and engineering background, we are used to taking a structured approach to each and every task. However, as business economists, we also expect our solutions to be cost effective and profitable - combined services that allow us to offer comprehensive consulting and engineering from a single source. Our independence from suppliers and systems integrators guarantees recommendations that are impartial and ensure the ultimate in cost-effectiveness.

IT and telecommunications are at the center of our activities. We cover the following areas of expertise in the field of Information and Communication Technology (ICT):

Information technology

Business Applications

Application Development, Business Intelligence, CRM, Document management, E-payment, EAI & Web services, Portal Content, Management

Business strategy & processes

Change Management, Customer Services Management, E-Government, IT Management, Marketing, Process Improvement, Tele Management

Information security

Information security management, security architectures, security policies, IT standards, awareness, risk analysis, corporate risk management, business continuity planning, disaster recovery, security technologies, hacking and penetration tests, computer forensics, security audits and reviews, preparation for certification according to ISO 27001

IT Applications

Office applications, workflow and document management systems (DMS), content management systems (CMS), knowledge management systems customer relationship management (CRM), enterprise resource planning (ERP), management information systems (MIS), billing systems, trading systems, finance information systems, hospital information systems, command and control systems, SCADA systems, traffic management systems, web applications, e-business solutions, e-Government solutions

IT infrastructures

Client/server, computer centres, storage and archiving systems, backup systems, firewalls, DMZ, directories, authentication and encryption, public key infrastructures (PKI)

IT & Telecom infrastructure

Access (Devices LAN – WAN), Database & Storage, Mainframe, Network & Telecom, IT Systems, Voice

IT Planning / Architecture

Architecture Management, IT Strategy, Policies & Regulation, IT Process & Organization

IT service management

IT governance, IT regulations and standards, IT infrastructure library (ITIL), service level agreements, service monitoring, process optimization, in-/outsourcing, benchmarking, cost models, business cases, Asset Management, Availability Management, business view (BIM, BAM), Capacity Management, Change Management, Desktop Management, Incident Management, Impact Management, Service Desk

Project management

Program and project management, project methods, tools, coaching, training, controlling, quality assurance, project office, procurement, project portfolio management, project evaluations and reviews

Services Offering

Financial Management (cost modelling, financial simulation), service catalogue

Sourcing

Benchmarking, Vendor management outsourcing, Vendor management procurement

Telecommunications

Data networks

Carrier networks, corporate networks, WAN, LAN, WLAN, cabling, network management systems

Mobile communications

UMTS, GSM, GSM-R, Professional mobile radio (PMR), mobile services, telecommunications regulations

Telephony

PBX, call centres, IP-telephony (VoIP), DECT-telephony